Last updated: August 19, 2026
These terms apply to orders placed with Alchemy Print Co. and to use of alchemyprintco.com. Placing an order means you accept them.
Quotes and pricing
Quotes are based on the garment, quantity, number of ink colors, and print locations you give us. They are valid for 30 days. If any of those details change, the price changes with them.
Prices do not include sales tax unless stated. California sales tax applies unless you provide a valid resale certificate before we invoice.
We do not publish a price list for printing because cost depends on the specifics of each job. Send us the details and we will come back with a real number.
Minimums
- Screen printing: 24 pieces
- Direct-to-film (DTF) transfers: no minimum
For runs under 24 pieces we usually recommend DTF, which avoids the screen setup that makes short screen-printed runs expensive. Tell us your quantity and we will tell you which method makes sense.
Artwork
You are responsible for the rights to what you send us. By submitting artwork you confirm you own it or have permission to reproduce it. We do not print trademarked, copyrighted or licensed material without documented authorization, and we may decline any job we believe infringes someone’s rights or that we consider offensive.
You agree to indemnify Alchemy Print Co. against any claim arising from artwork you supplied.
File requirements. Vector files (.AI, .EPS, .SVG, .PDF) are preferred for screen printing. High-resolution raster files (300 dpi at print size) are acceptable for DTF. Low-resolution files may require a graphic design fee or may not be printable.
Design work. Artwork we create for you remains our property until the order is paid in full, at which point you receive the right to use it for the purpose described in the order.
Proofs and approval
We send a digital proof before production on most orders. Production begins only after you approve the proof. Once you approve it, you are accepting the design, spelling, colors, sizes and placement as shown.
Errors present in an approved proof are not our responsibility. Please read proofs carefully.
Turnaround
Standard production is 5 to 7 business days from approved artwork and payment. Turnaround begins at approval, not at the time of order.
Rush service is sometimes available depending on schedule and materials. If you have a hard event date, tell us before you order and we will be straight with you about whether we can hit it.
We are not liable for delays caused by supplier stock shortages, shipping carriers, weather, or other circumstances outside our control.
Payment
Full payment is generally required before production. Approved accounts may be offered terms in writing.
We accept major credit cards and other methods shown at checkout. Returned payments may incur a fee.
Garment sourcing and availability
Blank garments are ordered from third-party suppliers. Stock, color and sizing availability can change without notice. If an item becomes unavailable we will contact you to arrange a substitute of equal or better quality.
Dye lots vary between production runs. We cannot guarantee an exact color match between separate orders.
Underruns and spoilage
Industry standard allows for a small variance in quantity due to garment defects and press spoilage. We aim to deliver the exact quantity ordered. In the event of a shortfall we will refund the difference or reprint the missing pieces at our discretion.
We recommend ordering a small buffer above your exact need for time-sensitive events.
Customer-supplied garments
We will print on garments you supply, but we do so at your risk. We are not responsible for the cost of customer-supplied items damaged during production, and normal spoilage rates apply. We recommend supplying extras.
Claims, returns and refunds
Because every order is custom-made for you, we do not accept returns or exchanges for buyer’s remorse, incorrect sizes ordered, or designs approved at proof.
If there is a defect in our work — misprint, wrong garment, wrong quantity, print quality failure — contact us within 7 days of delivery with photographs. We will reprint the affected pieces or issue a refund for them.
Claims made after 7 days, or on garments that have been worn, washed or altered, cannot be honored.
Delivery
Free local delivery is available on select orders within North County San Diego. Whether an order qualifies depends on size and location; ask us and we will confirm before you order.
Shipped orders are sent via third-party carriers. Risk of loss passes to you when the carrier takes possession. We will help you file a carrier claim but are not responsible for carrier loss or damage.
Order changes and cancellation
Changes requested after proof approval may incur additional charges and will reset the turnaround clock.
Orders cancelled after production begins are billed for materials consumed and work completed. Orders cancelled after garments are ordered are billed for those garments.
Website use
You may not use this site to submit unlawful content, attempt to gain unauthorized access, interfere with its operation, or scrape it by automated means without permission.
Site content, including our logo, photographs and copy, is owned by Alchemy Print Co. and may not be reproduced without permission.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential damages, including lost profits or costs arising from a missed event date.
Governing law
These terms are governed by the laws of the State of California. Any dispute will be brought in the state or federal courts located in San Diego County, California.
Changes to these terms
We may update these terms. The version in effect on the date of your order governs that order.
Contact
Alchemy Print Co.
1205 North Melrose Drive, Suite I
Vista, CA 92083
760-650-2282
info@alchemyprintco.com